Stress-free storage with pickup for UBC and UofT students

Storagehotel offers flexible storage plans – you only pay for what you store, and not for empty space. During booking on our website, you will select the items you want to store with us, and our website will instantly give you accurate pricing.

The typical storage plan for a student is usually at least 7 Storagehotel Large Boxes. We recommend you order more boxes than you think you need. You can always return unused boxes during your Pickup Appointment at no charge.

If you end up requiring less or more space than you originally booked, simply let us know as soon as possible, and we'll adjust your storage plan accordingly.

Please click here to build your storage plan and book storage.

We specialize in the storage of boxes and common household items for students. Items that are typically stored with us include boxes, bins, bags, and suitcases.

During booking on our website, you will find options to add the most commonly stored items. If you have an uncommon item, you can also enter the dimensions to create a custom item. Mattresses and mattress toppers are required to be in a sealed bag for hygienic reasons.

Items of dangerous, hazardous, or illegal nature are prohibited – please visit our FAQ page to see the full list of prohibited items. We have the right to reject any items that do not comply with our standards. If you have an item of unique nature or are unsure if we can store it, please contact us.

We specialize in serving students on or near the University of British Columbia (UBC) Vancouver campus and the University of Toronto (UofT) campuses. We also service a select number of neighbourhoods and other school campuses across Metro Vancouver and the Greater Toronto Area in Canada.

Please refer to our service maps below:

Metro Vancouver Greater Toronto Area We may at times be able to service an area outside of our service map for an extra charge. Please contact us to inquire.

Our storage facilities are located within Metro Vancouver and the Greater Toronto Area, and are clean and secure.

Since moving and transportation are included within our service, and to keep security at the highest level, our storage facilities are not accessible to the public. We cannot disclose the exact locations.

To align with the student term schedules, we have a 4-month storage minimum, but you can get your things back before then on an available delivery date. We'll just charge you for the remaining time. We do not prorate storage fees.

You are welcome to store for as long as you want!

During booking on our website, you will select a date for when we pick up your items. 1-2 days prior to your pickup date, we'll email you a 2-hour Arrival Time Window (e.g. 9:00am to 11:00am), so you'll know when to expect our arrival.

After we pick up your items, you can log in to your account on our website and book a delivery. 1-2 days prior to your delivery date, we'll email you a 2-hour Arrival Time Window (e.g. 3:00pm to 5:00pm), so you'll know when to expect our arrival.

Appointment dates are based on availability and on a first come, first served basis – we recommend booking as soon as possible before spots run out.

For more details, please visit our FAQ page or contact us.

We provide free Storagehotel Large Boxes and packing tape, provided you store them with us. Storagehotel Large Boxes are conveniently sized at 18" x 18" x 16", and are sustainably sourced from suppliers certified under the Sustainable Forestry Initiative^® program and the Forest Stewardship Council^®.

By selecting Free Storagehotel Large Boxes while booking on our website, you will be able to select a Box Drop-Off date. On the Box Drop-Off date you select, we will drop off the number of boxes you ordered along with an appropriate amount of packing tape to securely seal the boxes.

The typical student uses at least 7 Storagehotel Large Boxes. We recommend you order more boxes than you think you need. You can always return unused boxes during your Pickup Appointment at no charge.

Unused boxes and tape must be returned at your Pickup appointment. Unused boxes that are not returned, or are returned with any damage, are subject to a $10 Box Replacement Fee per box.

We suggest making a booking as soon as possible, or contacting us to inquire about placing a spot on hold. Our availability is typically most limited during the middle and end of each month, as they are the most common times to move.

We do not charge you anything until your appointment, and you are welcome to cancel with no penalty anytime up to 72 hours prior to your appointment.