We specialize in the storage of boxes and small, common household items for students. Items that are typically stored with us include safely-packed boxes, bins, suitcases, and duffle bags.
Items that we CANNOT store and are prohibited include:
Please avoid storing Fragile Items with Storagehotel. Certain items require extra preparation, care, and handling during transportation and storage, and are easily susceptible to damage due to their fragile nature. We have policies that govern our transport and storage of items that could reasonably be called "fragile" ("Fragile Items"). Please review our Fragile Item Policy before you consider storing Fragile Items.
While we make every attempt to ensure your items are handled with care, Storagehotel is not liable for any damage or derangement to Fragile Items, cosmetic damage to items, damage to fragile items such as glassware or electronics, as well as damage that occurs due to improper or poor packing, overpacking, or poor quality of items or containers.
We have the right to reject any items that do not comply with our standards, are improperly packed, or are of poor cleanliness. If you have items of unique nature, please contact us to ensure that we can store them, as well as to ensure you follow the proper steps to pack and protect your items.
Boxes, bins, and even duffle bags can easily get damaged when packed too heavily. We've seen cardboard boxes rip apart, plastic bins crack, and even duffle bag straps rip from them being too heavy. Imagine all of your items spill out of your box/bin/bag because of such damage. This is something that can be avoided with careful and strategic packing!
Our moving team works hard to lift your boxes/bins to and from storage, and heavy boxes/bins can be unsafe and dangerous for them to move. We also stack your boxes/bins when stored, and so your boxes/bins must not be so heavy that we cannot stack them safely.
To avoid damage and over-stressing boxes/bins (and our hard-working team), we kindly ask that you strategically separate your heavy items into multiple boxes/bins. This will prevent breaking boxes and breaking backs.
Please consider the following suggestions when packing:
Protecting the contents of your boxes is very important, and must be considered when packing. Shocks received on the outside of the box during moving and transportation can pass through to the contents, causing damage. It is always better to over-protect than under-protect.
Please consider the following suggestions when packing boxes:
Please avoid storing Fragile Items with Storagehotel. Certain items require extra preparation, care, and handling during transportation and storage, and are easily susceptible to damage due to their fragile nature. We have policies that govern our transport and storage of items that could reasonably be called "fragile" ("Fragile Items"). Please review our Fragile Item Policy before you consider storing Fragile Items.
While we make every attempt to ensure your items are handled with care, Storagehotel is not liable for any damage or derangement to Fragile Items, cosmetic damage to items, damage to fragile items such as glassware or electronics, as well as damage that occurs due to improper or poor packing, overpacking, or poor quality of items or containers.
In constructing and sealing your Storagehotel Large Boxes, please apply tape liberally to the top and bottom of your boxes to ensure they are properly sealed, reinforced, and secure.
You will need at least three strips of tape each, for both the top and the bottom of the box. Cover any areas of vulnerability with extra tape. Do not use masking tape or string. Make sure you test the seal of your boxes by picking them up and moving them around after you seal them. A roll of heavy-duty packing tape is included with each box order, and we expect it to be used heavily!
Please return any leftover tape to our team during your pickup appointment, as we pass on the remaining tape to other clients, and effectively reuse and recycle!
If you are storing a fridge, please unplug your fridge a minimum of 2 days before your pickup date. Wipe and dry inside and out.
Ice and frost builds up over time on the inside of fridges, and will start to thaw while the fridge is unplugged. As it melts, the water will not only cause a mess inside your fridge, but it will also leak out and cause a mess during moving, transportation, and in storage.
This water and moisture will cause mold and mildew damage to your fridge, as well as damage to other surrounding items belonging to you or other clients during transportation and while in storage. You must make sure your fridge is completely defrosted and completely dry at the time of pick up.
Secure loose items such as shelving or ice cube trays inside your fridge by taping them down, to prevent them from shifting around and causing damage during moving. Tape the door shut so the door does not swing open unexpectedly during moving. Neatly roll up, bundle, and tape the power cord to the empty space at the bottom of the back of the fridge, behind the cooling coils so it is not in the way or dangling on the ground.
Our moving team reserves the right to refuse the pick up of refrigerators that have not been unplugged for a minimum of 2 days prior to pickup and properly dried out. Make sure your fridge is completely defrosted and completely dry, to ensure that we will be able to store it. Fridges that are later discovered to be wet during transportation or in storage are subject to a $50 Unthawed/Wet Fridge fee, automatically charged to your payment method on file.
Protecting your stand-alone items is very important, and must be considered when packing. Shocks received during moving and transportation may cause damage. It is always better to over-protect than under-protect.
Please consider the following suggestions when packing and protecting your items:
Please avoid storing Fragile Items with Storagehotel. Certain items require extra preparation, care, and handling during transportation and storage, and are easily susceptible to damage due to their fragile nature. We have policies that govern our transport and storage of items that could reasonably be called "fragile" ("Fragile Items"). Please review our Fragile Item Policy before you consider storing Fragile Items.
While we make every attempt to ensure your items are handled with care, Storagehotel is not liable for any damage or derangement to Fragile Items, cosmetic damage to items, damage to fragile items such as glassware or electronics, as well as damage that occurs due to improper or poor packing, overpacking, or poor quality of items or containers.
To help your items maintain good condition, and to avoid growth of mold or the settling of dirt, dust, or stains, please clean your items before your pickup appointment.
Please consider the following suggestions when packing your items:
Cleaning your items is also very important to prevent the transmission of viruses and bacteria to our employees, clients, and others, and we take this very seriously. We have the right to reject any items that are of poor cleanliness.
Write your full name and contact information in permanent marker on your boxes/bins so that they can clearly be read and identified. This is also a great opportunity to decorate your Storagehotel boxes, and add your personal touch!
Label all of your stand-alone items with your full name and contact information by using things such as luggage tags or self-adhesive sticker labels that will not fall off during moving and transport.
Storagehotel Large Boxes are free provided you store them with us in your storage plan. If you end up not using all the Storagehotel Large Boxes provided to you, you must return them to us in perfect condition during your pickup appointment.
Unused boxes that are not returned, or are returned with any damage, are subject to a $10 Box Replacement Fee per box. Please take excellent care of any unused storage boxes you plan to return.